Shipping policy

Shipping Policy

Thank you for shopping at KUOWEIHUD. We are committed to delivering your order as quickly and safely as possible.

 

Processing Time:

All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Destinations:

We currently ship to the United States. Shipping availability may vary by region.

Estimated Delivery Times:

  • United States: 5–7 business days(Ship From USA Warehouse), 7–15 business days(Ship From China Warehouse).
  • Please note that delivery times are estimates and may vary due to customs clearance, carrier delays, or other factors beyond our control.

Shipping Costs

We offer free shipping on all orders. No minimum order value required.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on the carrier's website.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping cost.

Lost or Delayed Packages

If your package has not arrived within the estimated delivery window, please contact us at jhy90250@gmail.com. We will work with the carrier to locate your shipment.

Contact Us

If you have any questions about your shipment, please contact us:

Email: jhy90250@gmail.com 

Company: Shenzhen Kuowei Technology Co., Ltd.

Address: A2005 Ban Yingu, No. 26 Yayuan Road, Bantian Street, Longgang District, Shenzhen, 518000 Guangdong, CN

Website: kuoweihud.com